Unlimited Lifetime Replacement Guarantee
Hire With Confidence
Why We Offer an Unlimited Lifetime Replacement Guarantee
Most staffing companies focus on filling a position. We focus on building long-term partnerships.
From day one, you’ll work with the same dedicated U.S.-based account manager who takes the time to learn your business, culture, workflows, hiring preferences, and long-term goals.
As we continue working together, our understanding of your organization grows. Every interview, placement, and piece of feedback helps us refine our recruiting process and improve candidate matching.
Because our recruiting team interviews more than 250 candidates every day across 21 countries, we have access to a deep and diverse talent pool. Combined with our growing knowledge of your business, we’re able to consistently identify stronger long-term matches.
Our success is measured by your growth, retention, and satisfaction. That’s why we’re confident enough to stand behind every placement with an Unlimited Lifetime Replacement Guarantee.
What's Included
Unlimited Replacements
There is no cap or limit on the number of replacements covered under our guarantee.
No Additional Placement Fees
If a replacement is needed, we will recruit and place a new candidate without charging another placement fee.
Fast Replacement Process
For 98% of positions, we can begin presenting qualified replacement candidates within 48 hours when a fast replacement is required.
Dedicated U.S.-Based Account Management
Work with the same account manager throughout your relationship with Scale Up Staffing.
Long-Term Partnership
Whether you need a replacement immediately or months later, we're here when you're ready.
How the Replacement Process Works
Step 1: Share Your Feedback
Tell us what is working, what is not, and what changes you'd like to make.
Step 2: We Refine the Search
Using everything we've learned about your business, we adjust our recruiting criteria and candidate profile.
Step 3: Candidate Recruitment
Our recruiting team begins sourcing qualified candidates from our global talent network.
Step 4: Candidate Interviews
You review and interview candidates just as you did with your original hire.
Step 5: Final Hiring Decision
You maintain complete hiring authority and make the final decision on every candidate presented.
Frequently Asked Questions
Yes. There are no long-term commitments, so you can end services at any time if a staff member is not meeting expectations.
Our model is designed to support long-term success and retention, but you always maintain control over your staffing decisions.
For 98% of positions, we can begin presenting qualified replacement candidates within 48 hours when a fast replacement is needed.
If you'd prefer a more deliberate search process, we can take additional time to help identify the strongest long-term fit.
Every placement teaches us more about your business, workflows, communication style, and team culture.
Because you work with the same U.S.-based account manager throughout the relationship, we continuously refine our understanding of what makes a successful hire for your organization.
Combined with our recruiting team's access to a large global talent pool, this allows us to improve candidate matching over time.
That's completely fine.
Once you become a Scale Up Staffing client, we view the relationship as a long-term partnership. Whether you need a replacement immediately or months later, we'll be ready to assist when you're ready to hire again.
The Unlimited Lifetime Replacement Guarantee remains active as long as your account remains in good standing.
The primary exception would be unresolved payment issues, including unpaid invoices or disputed charges.
It depends on the candidate selected and whether the role requirements remain the same.
Many replacement candidates are available at similar rates, but compensation may vary based on experience, skill level, market conditions, and changes to the position.
You always maintain full hiring authority and final approval.
No.
There is no cap or limit on the number of replacements covered under our Unlimited Lifetime Replacement Guarantee.
Absolutely.
Just like your original hire, you review candidates, conduct interviews, and make the final hiring decision. You remain in complete control of who joins your team.